10 Job Positions at Rwanda Social Security Board : (Deadline 17 October 2025)
10 Job Positions at Rwanda Social Security Board : (Deadline 17 October 2025)
Senior Officer, Workforce Planning & Resourcing at Rwanda Social Security Board : (Deadline 17 October 2025)
Job Title: Senior Officer, Workforce Planning & Resourcing
Exciting Career Opportunity at the Rwanda Social Security Board (RSSB)
Are you ready to embark on a transformational journey?
We are seeking a dynamic and forward-thinking leader to join us as the Senior Officer, Workforce Planning & Resourcing.
If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!
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This role offers a unique opportunity to align recruitment strategies with the broader goals and structure of the organization, develop and implement recruitment plans based on organizational needs, and conduct exit interviews and analyze feedback to inform organizational improvements.
If you have what it takes to work closely with a dynamic staff and are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you.
In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability, and prosperity for Rwandans.
Reporting Line:
Reports to the Manager, Performance and Talent.
The Senior Officer, Workforce Planning & Resourcing will be responsible for managing recruitments, providing effective workforce planning, and resourcing processes, developing, and implementing RSSB HR strategy.
Key Responsibilities
- Ensure effective preparation and execution of interviews and produce related reports.
- Coordinate the activity of drafting appointment letters and employment contracts.
- Prepare the final recruitment report and submit it to the line manager for induction of newly recruited staff.
- Participate in the development of RSSB e-Recruitment system and ensure its effective implementation.
- Monitor the manpower resource information in e-Recruitment system on a regular basis.
- Establish general hiring standards for all classes of employment, including standardization of screening, interviewing, recruitment criteria, etc.
- Review the quarterly results of the recruitment and induction survey and take appropriate action to remedy faults.
- Coordinate management of contracts for contractual staff, staff missions, transfers, and replacements.
- Follow up staff exit and termination processes and provide reports to the line manager for compensation and benefits purposes.
- Participate in salary negotiation for newly recruited staff.
- Conduct staff exit interviews for departing employees to identify reasons for exit.
- Perform any other duties related to Human Capital function as may be assigned from time to time.
Key Qualifications and Experience
The successful candidate must have at least:
- Master’s Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 2 years of relevant experience in Talent Acquisition
OR - Bachelor’s Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 4 years of relevant experience in Talent Acquisition
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Senior Officer, Service Quality Assurance at Rwanda Social Security Board : (Deadline 17 October 2025)
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The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
Position: Senior Officer, Service Quality Assurance
Key Qualifications and Experience
The successful candidate must have at least:
- Master’s Degree in Marketing, Business Administration, Management, or any other relevant field with at least 3 years of relevant experience,
OR - Bachelor’s Degree in Marketing, Business Administration, Management, or any other relevant field with at least 5 years of relevant experience.
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Executive Advisor to the Chief Human Capital Officer at Rwanda Social Security Board : (Deadline 17 October 2025)
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The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
Position: Officer, Compensation & Benefits
Key Qualifications and Experience
The successful candidate must have at least:
- Master’s degree in Human Resources, Business Administration, Public Administration, or a related field with at least 2 years of relevant experience.
OR - Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field with at least 4 years of relevant experience in Performance Management.
- Proven record in understanding performance management tools and setting KPIs.
Key Competencies
Technical Competencies:
- Performance management
- Talent and skills detection
- Talent and skills management
- Knowledge of HR technology
- Career development and coachingCareer development courses
- Planning and organization
- Analytical and problem-solving skills
- Excellent communication and presentation abilities
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Technology Adoption at Rwanda Social Security Board : (Deadline 17 October 2025)
The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
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Position: Technology Adoption
Job Purpose
The Technology Training and Adoption Officer will lead initiatives to improve the organization’s use of technology by delivering effective training programs, promoting digital adoption, and supporting change management. The role ensures that staff members are equipped with the necessary knowledge and tools to effectively use technology solutions in their daily operations.
Key Duties and Responsibilities
- Develop and implement technology training programs for staff at all levels.
- Conduct needs assessments to identify knowledge and skill gaps related to technology use.
- Create and maintain knowledge bases, business process documentation, and other materials to support ongoing technology adoption.Job board subscription
- Promote a culture of continuous learning and digital innovation.
- Identify and address technology adoption challenges and propose effective solutions.
- Collaborate with the Technical Support team to ensure seamless troubleshooting and user support during training transitions.
- Gather feedback from users to continuously improve training and adoption methodologies.
- Analyze and report on technology adoption metrics and provide insights for improvement.
- Perform any other related duties as assigned by the manager.
Key Qualifications and Experience
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The successful candidate must have at least:
- Bachelor’s degree in a relevant field (e.g., Information Technology, Business Administration, or Education) or equivalent experience.
- Preferably 2 years of experience in technology training, change management, or technology adoption roles.
- Strong understanding of adult learning principles and instructional design methodologies.
- Experience with developing and delivering training materials and programs.
- Familiarity with various enterprise technologies, systems, and processes (e.g., ERP, CRM, document management, collaboration tools).
Key Competencies
Technical Competencies:
- Proficient in Learning Management Systems (LMS) and e-learning authoring tools.
- Knowledge of project management principles and methodologies.
- Excellent documentation and technical writing skills.
- Strong analytical and problem-solving skills.
- Ability to translate complex technical concepts into simple, actionable learning content.
Behavioral Competencies:
6. Excellent communication and presentation skills.
7. Strong teamwork, collaboration, and interpersonal abilities.
8. High adaptability and enthusiasm for technology-driven change.
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Senior Call Centre Agent at Rwanda Social Security Board : (Deadline 17 October 2025)
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The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
Position: Senior Call Centre Agent
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Technology Support Engineer at Rwanda Social Security Board : (Deadline 17 October 2025)
The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
Position: Technology Support Engineer
Key Qualifications and Experience
The successful candidate must have at least:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of 2 years of experience in a technical support role.
- Strong understanding of computer hardware, software, and networking principles.
- Familiarity with common operating systems (e.g., Windows, macOS, Linux) and productivity or business applications.
- Excellent problem-solving and analytical skills.
Key Competencies
Technical Competencies:
- Proficient in troubleshooting techniques and diagnostic tools.
- Knowledge of remote support technologies and tools.
- Understanding of networking concepts (e.g., Wi-Fi, VPNs, firewalls).
- Experience with ticketing systems and issue tracking tools.
- Basic scripting or programming skills (e.g., PowerShell, Bash).
Behavioral Competencies:
6. Excellent communication and interpersonal skills.
7. Strong customer service orientation and ability to remain composed under pressure.
8. Ability to explain technical concepts in a clear and understandable manner.
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Back End Engineer at Rwanda Social Security Board : (Deadline 17 October 2025)
The Rwanda Social Security Board said ” We’re looking for talented individuals who share our vision of creating innovative, impactful solutions that make a difference. Our team is a diverse group of professionals with a passion for their craft and a commitment to excellence. We offer a stimulating and collaborative work environment, competitive salaries and benefits, and a commitment to professional growth.
If you’re ready to take the next step in your career and be part of something bigger, then come join us!
We look forward to hearing from you.”
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Position: Back End Engineer
