Digital Ambassador supervisor at Rwanda information society authority (RISA):Deadline: Feb 21, 2025
Job responsibilities
Duties and Responsibilities;
• Act as the supervisor of DAs’ daily activities • Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans • Lead quarterly reviews of the DAs’ achievements • Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools. • Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery • Ensure effective management of DAP equipment and tools • Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery • Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development • Supervise the learning and development process for the DAs and ensure their full participation in related programs/training • Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content • Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA. • Collect information and report on other digital skills development related activities conducted in the district. • Act as a liaison between DAP coordination office in RISA and the district and other stakeholders. • Participate in DA trainings which will be provided throughout the project lifecycle. • Participate in DAP-related planning activities within the DAP coordination office. Reporting: • The Digital Ambassadors Supervisors will report to the DAP coordination office.
Deliverables: • Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA. • Monthly report on Digital Community Clubs at the district level Terms of employment: • This is a position with initial contract of one year, renewable based on performance and availability of resources • The duty station will be located in the designated district assigned to the supervisor in question
Selection Criteria:
• Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.
Selection Criteria:
• Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.
Required experience and skills:
• At least 2 years of proven prior experience as a trainer/instructor • Proof of digital skills or ICT-related competency, preferably via the • International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications. • Structured work style with a high degree of self-organization, flexibility and creativity • Strong communication, presentation, and moderation skills • Previous experience as a people manager or supervisor is an added advantage
Qualifications
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- 1Advanced diploma in Computer Science0 Year of relevant experience
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- 2Advanced diploma in Computer Engineering0 Year of relevant experience
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- 3Advanced diploma in Information and Communication Technology0 Year of relevant experience
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- 4Bachelor’s Degree in Computer Science0 Year of relevant experience
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- 5Bachelor’s Degree in Computer Engineering0 Year of relevant experience
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- 6Bachelor’s Degree in Information and Communication Technology0 Year of relevant experience
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- 7Bachelor’s Degree in Electronics and Telecommunication Engineering0 Year of relevant experience
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- 8Advanced Diploma in Information Management System0 Year of relevant experience
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- 9Bachelor’s Degree in Technology0 Year of relevant experience
Required certificates
- 1Icyemezo cy’uko utuye wandikirwa n’akagali
Required competencies and key technical skills
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- 1Team work and team building skills;
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- 2Digital literacy skills (ICDL)
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- 3Effective communication skills
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- 4High level of integrity and professional ethics;
- 5Strong IT skillsStrong IT skills
